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Here you will find some of the most frequently asked questions that we have had, |
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| Q. I CAN'T SEE ANY NAVIGATION SPANNERS.....I CAN'T LOG IN TO THIS WEBSITE | ||
| A. This site uses some Java script commands to do certain things and it needs to be turned on. First time here visiting this site, and using Windows XP, Home, Office, Pro, Media, and with the Windows XP SP2 install update on your machine, you may get an IE Security Warning pop-up asking you about, Active x script commands, and Active content control. Moe Engines website scripts are safe and will not corrupt your computer Turn the Active content ON and Turn Pop-ups Off 1)
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Navigating Moe Engines website will be easier if you Accept/Turn on the above 3. |
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| Q. DO YOU HAVE A GUARANTEE THAT MY MOTOR WILL LAST THE QUARTER MILE? | ||
A. Oh yes! we guarantee all our engines to finish the quarter mile. |
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| Q. CAN YOU MACHINE? AND BUILD MY OWN ENGINE ? | ||
| A. Yes we can as long as your engine is recondition able
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| Q. CAN I CHOOSE MY OWN COLOR TO PAINT ENGINE? | ||
A. Yes any color as long as it's available in heat proof VHT, custom colours, artwork, decals, motifs, will incur extra charges
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| Q. CAN YOU DELIVER PARTS? OR AN ENGINE INTERSTATE? | ||
| A. Yes we can deliver anywhere and we will use the best and safest freight available at the time, remember, we want you to win
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| Q. DO YOU HAVE AFTER SALES SERVICE? | ||
A. Yes we have one of the best after sales service with full backup support, anywhere, anytime, its our reputation on the line
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| Q. WHAT WARRANTY DO I GET WITH MY ENGINE? | ||
A. All engines (except full racing engines) have a minimum warranty which is explained on purchase, and depending on the build as to how far your particular warranty exceeds to
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| Q. WHAT CAMSHAFT SHOULD I CHOOSE FOR MY ENGINE? | ||
A. We can help using our latest Dyno simulation program and over 22 years experience and over 10,000 cam designs to choose from
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| Q. CAN YOU GET HARD TO GET RACING PARTS ?? | ||
A. We have a vast knowledge of parts suppliers worldwide so we can procure any part that's available worldwide, we network to the best
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| Q. HOW DO I KNOW IF MY ENGINE IS GOING TO RUN OK ?? | ||
A. Our goal is to HELP YOU WIN, rest assured information and tech support is only a phone call away 24 x 7 if you need
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| Q. HOW LONG WILL IT TAKE FOR MY JOB TO BE FINISHED ?? | ||
| A. You will be given an approximate time for completion and pickup depending on the precise build of your engine
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| Q. HOW CAN I PAY FOR MY ENGINE ?? | ||
A. You can pay by cheque, or cash or bank deposit - once contact is made and an agreement set by both parties, you can pay using BSB
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| Q. DO I NEED A DEPOSIT ?? | ||
A. Yes a minimum 50% deposit is required before the job is started, the reason for this is because we may have to purchase some of the engine components from overseas, which includes the freight costs. Your 50% deposit is a guarantee we will complete the project in the due time frame set (not withstanding interferences from other outside sources)
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| Q. CAN I RETURN PARTS IF THEY DON'T FIT ?? | ||
A. Yes as long as there is no damage or visible use, the original packaging is kept clean, please supply the purchase receipt and an explanation as to what the problem was or why you need to return the item
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